Delivery

We aim for next working day delivery (before 15:00) to orders within the UK (excluding Scottish Highlands).
For Scottish Highlands, Northern Ireland and other offshore islands, 2-3 working days.
Goods are usually dispatched on the day of receipt of order. Any shortages will be notified to the buyer. Whilst every effort will be made to ensure that goods are delivered within the stated time, no liability can be accepted for any delays.
Certain items marked will be delivered direct from the manufacturer.

Carriage

UK (Mainland):
£7.00 fee is charged for orders under £150. FREE delivery for orders over £150
Carrier surcharges apply for orders to the Scottish Highlands, Northern Ireland and other offshore islands – please telephone for prices.
For International Sales – please telephone for carriage and payment details.

Claims & Goods Returned.

Claims for shortage or damage to ordered items must be made within 48 hours of receipt of goods, or for non-delivery within 28 days of order date – otherwise no claim can be considered.
To return an item, please ensure it is well packed and returned, unused, within 7 days of receipt. Please quote your customer reference number and invoice number with all returned goods. In the interests of hygiene, we are unable to accept return of any items of a personal nature. This does not affect your statutory rights. (A handling charge may be levied for goods ordered in error).